Substandard room - not worth the price
The staff was friendly and professional. However, the bathroom sink was cracked, the lining was peeling from the bathtub, and there was a surprise parking fee. I would not recommend this hotel and...
Not the typical Gen-Z staff - these guys are actually good.
I worked in the hotel biz for 22 years & 10 years in commc’l insurance supporting hotels. I know hotels & I know hotel operations.
This hotel is great.
Flagstaff is just about halfway between...
Great hotel, wonderful staff
The staff here were excellent, always greeting you whenever you come and go through the lobby. The gentleman that check us in (I wish I could remember his name) was very kind and helpful. All of the...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.