For the most part it was great! But the tvs do not work well we had to have staff fix it once and then we had to fix it ourselves three more times after that. Check out is at 11 but we had house keepers pounding on our door at 10:30 I know we were close to checkout but I was trying to feed my baby. They knocked once and I asked them to hold on and the continued to knock until I came to the door. The lady was then very pushy about us leaving even though we still had thirty minutes. However the front desk staff were always kind. The pool was well maintained and pretty warm especially for the winter it’s nice to get out if the cold into the warm indoor pool with the family!

Hotel was clean and well kept up.. clean pool and hot tub and nice hot breakfast .. rooms was nice bed comfy

Hotel was clean, pictures look way nicer and the bathroom was tiny. Breakfast was basic and we didn’t have enough eggs one day and no bacon most days (4 day stay). Reason for the one star is they charged a 10% “Flagstaff prop 414 fee” that is illegal, to cover the city’s minimum wage policy. They can charge whatever they want and build it into the base cost but not add it as a charge to customers on top of the agreed room rate. I am reporting them and hope they will stop.

Diamond member, 25 yr visitor to AZ, avoid this place. Stayed 8 nights, from first day, overnight front desk guy WILL NOT respond to anything you say to him. World traveller for years, first musician on the island of Kauai's music scene website 13 yrs and going, dj online for 4 stations in 4 countries outside the US, never been yelled at as a customer and now it's twice in Flagstaff. Someone tried coming in my room at 1130 pm, woke me up and next day when i asked about it, got screamed at by the overnight front desk guy. What is weird is this hotel is run by the same staff and management as the Comfort Inn right down the road on Beulah Blvd. I still have a 1 star review on their page from 4 years ago, the EXACT same thing happened there, overnight front desk person flipped out on me for trying to say something. Some staff were nice, most weren't happy with their jobs and most of Flagstaff is really not happy. When i come back to Scottsdale to stay til end of year and i'm back at a hotel where the entire staff knows me my my first name, jokes around with me and have a fun stay, then i go to a nearby store, assisant manager comes out to give me a hug and ask where i've been and even the plaza maintenance guy driving by in a golf cart asks where i've been. Bad management, both properties, can't say much about Flagstaff anymore...

Rooms were clean quiet had mini fridge and updated but small. Beds were SOOOO hard. AC didn't cool the room. Location was great. Quick Uber drive to Pepsi amphitheater, Walmart was a walk across the street. Staff was all nice. Breakfast had eggs, sausage, waffles, cereal, yogurt banana breads and muffins. Perfect for free continental. Coffee and juice. It was kept full. Pool and hot tub were nice, clean.

Great place to stay! Comfortable rooms and beds- there's even carpet on the floor and not laminate! The staff was friendly and service oriented. Hotel is in good shape and nicely decorate. Hot drinks (cocoa/coffee) available 24/7. Regular hotel breakfast, but nicely done. Highly recommended for this hotel category. FYI, no freezer in the in-room refrigerator

My son and I stayed here recently and would do so again! Ryon, the desk clerk, was very welcoming and we had fun discussing his reading of "Dune" by Frank Herbert. The room was very clean, the beds quite comfortable and the breakfast was quite good. The room price was great too!

Quiet, very clean, great little breakfast with regular sized muffins (not the stale puny like at others) eggs, ssg, yogurts, juices etc.! Pool & spa were good. Bathroom is small and didnt have a fan, but shower was good & dug the soap setup. The only issue was the TV was stuck on tiny screen & the remote wouldnt work. Luckily we were too tired to care. Comfortable rest. No disturbances. A bit pricier than others but worth it for the cleanliness, amenities & great breakfast.

Great place. Very clean, modern decor in my room and in the lobby. Front desk very helpful. Pool and hot tub indoors. Great for a few laps, then soothe your muscles in the hot tub! Internet was off and on.....that was my only issue.

I'm picky with my stays. This is one of the better stays so far that's I've stayed in. No smoke smells in the rooms. No smoke smells in the area period. The lady at the front was very helpful and friendly. Everything is very neatly done. They do need to add washcloths in the bathroom. Other than that, no complaints about this place. I would recommend this place to others. Enjoy your stay!