I had a great stay at this hotel! The suite was very spacious and perfect for our family. It included a full kitchen and separate bedrooms, making our stay comfortable and convenient. There was also a TV in each of the three rooms, which everyone enjoyed. The property offered great amenities, including basketball and tennis courts. There was also an on-site laundry room available for guests to use for a small fee. I loved that the laundry system sent notifications when the machines were finished, making it easy to keep track of our laundry without having to wait around. The front desk attendants were friendly, welcoming, and provided excellent customer service throughout our stay. Overall, this hotel exceeded my expectations, and I would definitely stay here again. I highly recommend it to anyone looking for a spacious, family-friendly place to stay.

We had a wonderful stay. We were here 5 days and the breakfast was wonderful, the rooms were clean and the staff were amazing. We would definitely stay there again next time. I’ve seen bad reviews so I was skeptical, those reviews were not the same experience we had.

We stayed here for 3 nights. It was a very nice hotel. The young lady who checked us was very nice & answered all of our questions. The room was older but clean. Liked that it had a stove, microwave & refrigerator. There were a few dishes & glasses, but no pots/pans or cookie sheet to cook anything. The bed was very comfortable, but the couch really needed to be replaced. We had their breakfast every morning & it was good. There is an outdoor pool & hot tub, but they were not open due to repairs. Location was very good, right off of I40. Walmart, Sams & restaurants within a 10 min drive.

The hotel overall was great! Limited services however; the room was great, nice and clean. We were able to use the Fireplace, so that was fun! Breakfast services were also good. Staff were very helpful and friendly. They do have a pool, which i thought was great and a little gym! Rate 9/10.

The positive was that we each had our own basically comfortable bedroom. The location was perfect for our travels but would never stay at a Sonesta again. The dishwasher was disgusting, the cookware was dirty and and basically unusable, the TV's had no instructions on how to use, the couch was stained, torn, and had an unclean odor. The young man that checked us in was pleasant and helped as much as he could. The manager in the morning was uncaring about our experience. Don 't stay here unless you are desperate.

Overall, my stay at Sonesta ES Suites Flagstaff was very pleasant. The hotel is well equipped, with spacious rooms and a fully functional kitchenette including a refrigerator and microwave, which is especially convenient for families or longer stays. The service was a standout—staff members were warm, friendly, and attentive throughout the stay. From check-in to any requests we had, everything was handled promptly and professionally, which really enhanced the overall experience. One small drawback is that the hotel’s decor and furnishings feel a bit dated. While everything was clean and well maintained, the overall look could benefit from some modernization to match newer properties. That said, this is still a comfortable, well-equipped hotel with excellent service and strong value for the price. A solid four-star experience and definitely worth recommending.

Thought I’d stay at this hotel what a bait and switch hotel they show you one thing and they deliver. We went this Sunday.and had a king bed with a pullout couch oh my God, couldn’t believe the state of this bed absolutely stained with P or something how disgusted it was I I went to the front desk and asked for some fresh sheets. There was no sheets ask the guy behind the front desk. Could we have some pillows? He says there is no pillows to be hard excuse me I said he says there is no pillows in a stern voice. Ok I will never stay at this establishment ever again so disappointed specially when my friends have stayed at Son‘s before and said they had a great day totally disgusting and rude people. don’t forget about the carpet it was absolutely damp when I walked in and the ceiling was black. I really didn’t appreciate staying at this hotel and breathing whatever they have there no other rooms available. this is worse than the last hotel I stayed at one star rating hotels disgusting. are used to clean hotel rooms and I would’ve been fired if I had the hotel like this.

I usually stay in Sedona but it was raining for a few days and I decided to just save money and stay in flagstaff. I arrived on November 18th 2025 around 9pm and the front desk guy was very nice. It was a smooth check in. I went to my room which had a kitchen living room and fireplace (not that is used it or had wood) tv with all the channels and a sofa. The bed was nice and it seemed like a wonderful apartment or place to stay for the night. It was cozy and warm and the bedding was great. I was so happy with my stay there and the very nice staff I dealt with. I will definitely stay there again on my travels through. It was snowing when I left and I was just very happy with the whole experience.

Rooms felt a lot older and dirtier than expected based off pictures. Definitely had feces and blood or something on the walls. One of the nights, we had the cool air on but it felt like the heat and we were burning up all night even after turning it off. It would not cool down. Something was wrong with the unit. Breakfast was decent and staff were nice. Rooms were huge. Dont know if I'd stay here again

Pretty good overall. Super friendly staff, convenient location. Had two of the same rooms, yet one was way nicer than the other. One was just super dirty and rugged. The other was way cleaner and seemed to have nicer furniture, though the kitchen sink was leaking. Mason was extremely nice and helpful with accommodating some of our needs and fixes! So thank you for that. Would come again